Typical job
A property owner reports bed bug activity
A technician inspects the affected areas, confirms the target pest, and explains findings before discussing treatment options. For a heat-treatment request, the inspection helps establish what the property needs before the owner decides on the work. The owner gets a clearer picture of the proposed scope and any preparation needed. Keeping accessible food and belongings handled as directed can help make treatment areas easier to assess and address.
Typical job
A caller spots a bald-faced hornet nest
The crew discusses the nest location and access conditions, then a technician inspects the affected area. Findings are explained before treatment is selected, with the proposed work agreed upon before proceeding. The caller understands what the crew plans to address and where the active treatment area is. Keep children and pets away from that area, and follow any instructions provided for safe access.
Typical job
A homeowner notices mouse activity and wants
A technician inspects the affected areas, confirms the pest, and records relevant findings, including trap locations when used. The crew explains available treatment or exclusion work and coordinates the agreed scope with the homeowner. The homeowner receives a plan tied to the activity found, with monitoring available when needed. Store accessible food securely and clear treatment areas as directed to support inspection and service.