Typical job
Residents notice a bald-faced hornet nest on
The crew reviews the reported nest location and assesses the situation before recommending work. The technician explains the proposed treatment and coordinates the scope with the customer rather than proceeding without agreement. The customer understands the recommended response and can keep people away from the area while awaiting service. Avoid disturbing the nest, and share its location and height when describing the concern.
Typical job
Homeowners call after spotting signs of mice
A technician inspects the affected areas, checks for evidence, and confirms the target pest before selecting treatment. The crew explains findings and discusses treatment or exclusion work with the homeowner before beginning. The homeowner gets a plan tied to the observed activity, with inspection findings and trap locations recorded when traps are used. Keep accessible food secured and ask whether monitoring indicates a need for follow-up.