Typical job
Residents notice a bald-faced hornet nest on
The crew reviews where the nest is located and assesses the reported concern before discussing the work. A technician explains the findings and coordinates treatment with the customer before proceeding. A clear discussion helps the property owner understand the planned response and any access needed around the tree. Keep people away from the active area and follow the technician’s directions during treatment.
Typical job
Homeowners report mouse activity and want help
A technician inspects the affected areas, records findings, and checks trap locations when monitoring is part of the work. The crew explains what it finds and coordinates treatment or exclusion work with the customer. Inspection findings help guide the agreed work and show whether monitoring or follow-up is appropriate. Remove accessible food and keep treatment areas clear as directed so the technician can work in the affected spaces.