Typical job
Residents notice a bald-faced hornet nest in
The crew considers the reported nest location and its height, then assesses the situation before choosing an appropriate response. The technician explains the proposed work and coordinates it with the customer before proceeding. The customer understands how the nest location affects the planned service and what areas to avoid during active work. Keep people and pets clear of the activity area until the technician says it is safe.
Typical job
Homeowners call for help after noticing mouse
A technician inspects the affected areas, confirms the target pest, and records relevant findings, including trap locations when used. The crew explains possible treatment or exclusion work based on what the inspection shows. The homeowner receives a plan tied to observed activity rather than assumptions. Keep accessible food stored securely and note where activity appears, so those details can help guide inspection and monitoring.