Typical job
An apartment owner reports bed bugs and
A technician inspects the affected areas, confirms the target pest, and explains what the findings indicate. The crew discusses whether heat treatment fits the observed conditions and coordinates the proposed work with the owner before proceeding. The owner gets a clear view of the work being considered and can prepare the affected areas as directed. Keep accessible food and belongings out of treatment areas when advised.
Typical job
A homeowner spots a bald-faced hornet nest
The crew assesses the reported nest location and activity, then explains the findings and the treatment approach being considered. The technician coordinates the proposed work with the customer before proceeding, rather than treating an uncertain target. The customer understands what the crew has identified and what action is planned. Avoid disturbing the nest or approaching it while arranging professional help, especially if people use the nearby area.
Typical job
A resident reports mouse activity and wants
A technician inspects the areas of concern, confirms the target pest, and records inspection findings and trap locations when monitoring is used. The crew explains the options and coordinates treatment or exclusion work with the customer before proceeding. The resident receives a plan based on the inspection and can learn whether follow-up is appropriate if monitoring shows continued activity. Keep accessible food secured and clear agreed treatment areas.