Typical job
Residents notice a bald-faced hornet nest attached
The crew considers the nest location and the reported activity, then explains the proposed response before proceeding. The technician coordinates the work with the customer and advises keeping people away from the active area. The customer understands the planned work and how to avoid disturbing the nest while awaiting service. Keep children and pets clear of the area, and do not try to remove the nest yourself.
Typical job
Homeowners report mouse activity and want help
A technician inspects the affected areas, looks for evidence, and explains the findings. The crew coordinates appropriate control or exclusion work with the customer, recording trap locations and inspection details when monitoring is used. The homeowner gets a plan tied to observed activity, with follow-up considered if monitoring shows continued signs. Store food securely and keep accessible food and treatment areas clear as directed.