Typical job
A homeowner reports mice and wants help
A technician inspects the affected areas, records findings, and confirms the target pest before discussing treatment or exclusion options. The proposed work is coordinated with the customer before proceeding, so the plan reflects what the inspection shows. The customer gets a defined scope based on observed activity rather than a guess. Ask which areas the inspection covered and whether monitoring or follow-up should be considered if signs continue.
Typical job
A property owner spots a bald-faced hornet
The crew reviews the reported nest location and inspects the affected area to confirm the pest. A technician explains the findings and coordinates the proposed treatment with the property owner before work proceeds. The owner understands what the crew identified and what work is proposed. Keep people away from the active area while awaiting service, and follow the technician’s instructions about access after treatment.
Typical job
An apartment owner reports bed bugs and
A technician inspects the affected areas, confirms the target pest, and explains the findings. The owner can discuss whether heat treatment is appropriate and coordinate the proposed scope before the crew proceeds. The owner receives an inspection-based explanation of the treatment being considered. Clear the agreed treatment areas of accessible food and follow product-label reentry instructions for any products used.